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Why is My Magic Link Not Working?
Common issues with magic links
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Expired link
Magic links expire quickly. If yours doesn’t work, request a new one from the login page.
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Old link used
If you requested multiple links, only the most recent one is valid.
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Email in spam/junk
Check your spam folder. Add VATIFY to your safe senders list.
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Firewall or email security filters
Some corporate email filters block login links. Try accessing from a personal device or check with IT.
What to do next
- Request a new magic link if the first one fails.
- Try logging in with Microsoft or Google SSO as an alternative.
- If issues persist, contact VATIFY support.
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